In March 2020, Argentina started a long period of quarantine due to the impact of COVID-19. However, in the midst of the crisis, some companies found new business opportunities. This is the case of PAGO46 and Rappi.
Rappi saw great potential for growth, as well as a number of challenges. Restrictions due to the pandemic threatened to affect the cash collection of its food orders.
A big problem considering that 7 out of 10 deliveries in Latin America are paid in cash.
Fortunately, Rappi found the perfect solution in PAGO46 and they decided to become partners.
Service Offered by PAGO46
PAGO46 has developed an online payment platform to provide and revolutionise access and inclusion of financial services. The aim is to make it accessible to the community and emerging markets in a convenient, cost-effective and secure way.
The company has a (collaborative and advanced) cash collection network that includes:
- The PAGO46 network.
- Affilliated networks.
- Consumers.
PAGO46' s own network is fundamental to the company's ecosystem. It has physical points (kiosks, stores, shops) and fixed or mobile collaborators who meet with the consumer to collect the payment.
PAGO46 is the ideal partner. Here are the reasons why:
- Allows a company's customers to pay for products or services with cash.
- It is available 24/7.
- It can be accessed from anywhere: you just need to have a device with an internet connection.
- Transactions are fast and convenient, you don't neet to attached to store's opening hours or endless queues at shops.
PAGO46 and Rappi: Before and After
Challenges to overcome
While Rappi expected huge growth potential during the pandemic, it also faced major challenges:
- Strong demand in orders.
- Growth in the supply of distributors.
- Threat of cash collection due to pandemic restrictions.
Solution Provided by PAGO46
Rappi boosted payments in Argentina through PAGO46. Thanks to the platform, delivery drivers were able to settle their orders with cash payments.
In addition, the delivery drivers were provided with a map showing the location of the PAGO46 network points. In other words, all payment possibilities with their respective schedules.
In short, Rappi was able to manage its employees' digital payments quickly and easily.
"Despite the quarantine, we never felt that we lacked collection points. PAGO46 made it easy for us to work in that sense in a natural and organic way".
Nelson Cuevas
Leader of Rappitenderos Payments in Latin America and Shoppers Manager
PAGO46 and Rappi in Figures
During the quarantine, Rappi accelerated payments to Argentina through the PAGO46 app. This allowed deliverers to pay the accumulated cash from their orders.
99% of the transactions processed by PAGO46 were done through its own network.
"We increased our collection capacity in the region, pioneering 24/7 cash collection."
Rappi
Conclusion
By providing more payment options for its customers, Rappi used the crisis as an opportunity for growth. The partnership with PAGO46 helped it grow naturally and organically.
PAGO46 has become an important partner for Rappi. The company has encouraged delivery drivers to use the app. The results have been so positive for them that it is now the only way for them to pay their bills.
And you, do you want to be part of the PAGO46 success story? With us you will have more possibilities to reach more customers and improve the shopping experience. We currently operate in Argentina, Chile, Ecuador, Mexico, Panama and Peru.